Terms of service

Using ASEC GROUP HOME

These Terms apply to shopping at https://asecgrouphome.com and to orders placed with ASEC GROUP HOME. The company behind the store is identified in the contact information below. By placing an order, you agree to the terms presented for that order, subject to any rights that applicable law gives you regardless of these Terms. You must be legally able to enter into the purchase and authorized to use the payment method provided.

Products and order information

Read the product title, dimensions, specifications, included components, price, and use instructions before ordering. A photograph may show styling accessories that are not included; the product's included-items description identifies what is supplied. Display settings can affect colour appearance, but they do not excuse supplying a materially different item. If an item is damaged, defective, incorrect, or materially different from its description, contact ASEC GROUP HOME under the Return and Refund Policy.

Provide accurate contact, billing, and delivery details. Submitting an order is a request to purchase the items in that order. The initial confirmation acknowledges receipt; acceptance is confirmed when ASEC GROUP HOME sends the dispatch confirmation. If an item cannot be supplied, a pricing error prevents fulfilment, or a reasonable payment or fraud concern cannot be resolved, ASEC GROUP HOME will contact you and, where appropriate, cancel the affected order and refund amounts paid. ASEC GROUP HOME will not charge an increased price without your agreement.

Prices and payment

Prices and checkout totals are in U.S. dollars. Applicable tax is shown before payment. Standard shipping to served U.S. destinations is free, without a minimum order value; military addresses in AA, AE, and AP are not served.

Delivery and changes to an order

The Shipping Policy sets out the 5:00 PM (UTC-5) business-day cut-off. Order processing takes 1–2 business days, followed by 4–7 business days in transit, for a total estimated delivery time of 5–9 business days. Any more specific delivery commitment displayed for your order before purchase also applies. Business days mean Monday through Friday, excluding U.S. public holidays. Fixed UTC-5 is used year-round for the store's stated support and cut-off times.

Cancellation or delivery-address correction requests must be sent to support@asecgrouphome.com within 24 hours of ordering. Sending a request does not guarantee that it can be carried out after fulfilment has progressed. ASEC GROUP HOME does not guarantee a 24-hour dispatch hold. The Shipping Policy explains delayed shipments and the remedies available if the dispatch promise cannot be met. The 24-hour request window does not override statutory rights or an entitlement to cancel an unshipped delayed order.

Returns and refunds

Eligible return requests may be made within 30 calendar days after delivery. The Return and Refund Policy states the conditions, return address, costs, and refund timing. Personal-preference returns use customer-paid return shipping; returns caused by a defective, damaged, incorrect, or materially misdescribed item use store-paid return shipping. No restocking fee is charged. ASEC GROUP HOME does not provide direct exchanges. A return and a new purchase are separate transactions, and a refund is never conditional on placing another order.

Approved pre-dispatch cancellation refunds are issued within 5 business days. After receiving and inspecting your return, ASEC GROUP HOME will issue your approved refund to the original payment method within 5 business days. The payment provider may need up to 10 additional business days to display the credit.

Responsible use of the website

Do not use the site to submit fraudulent orders, interfere with checkout or security systems, misuse another person's information, upload unlawful material, or infringe intellectual property rights. ASEC GROUP HOME may restrict misuse in a proportionate way without cancelling a valid consumer remedy. Ownership of a purchased product does not transfer ownership of protected website text, images, or designs.

Privacy, availability, and consumer rights

The Privacy Policy explains how information is handled in connection with the store and its Shopify platform. Payment providers, carriers, and linked services may also have policies applicable to their own services.

ASEC GROUP HOME may maintain or update the website and cannot promise uninterrupted access. Nothing in these Terms excludes a non-excludable product warranty, responsibility for fraud or wilful misconduct, or any other liability or remedy that cannot lawfully be limited.

Updates and questions

Updated Terms apply prospectively. A later website edit does not retroactively reduce the rights or agreed purchase terms of an existing order. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. For an order dispute, email the order number and a description of the issue so ASEC GROUP HOME can investigate and respond. This contact process does not prevent you from using remedies otherwise available under applicable law.

Contact information

Email: support@asecgrouphome.com
Phone:
Address:
96 PINE GROVE RD
PICAYUNE, MS 39466
United States
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC-5), excluding U.S. public holidays.